Privacy Policy

1. Information We Collect

We may collect the following personal information when you use our Website:

• First and last name
• Email address
• Phone number
• IP address
• Browser and usage data
• Cookies and analytics data

We DO NOT collect payment information, as no payments are processed on our Website.

 

2. How We Collect Information

We collect information through:

• Contact forms
• Third-party WordPress analytics plug-in
• Google Search Console keyword data
• Cookies and session tracking

3. Purpose of Collection

We collect personal information for the following purposes:

• Responding to enquiries
• Providing tailored customer and moving services
• Improving Website performance and analytics
• Maintaining secure operations
• Compliance with Australian or international legal obligations

4. Legal Basis Under GDPR (Where Applicable)

Our legal bases for processing may include:

• Consent
• Legitimate business interests
• Contractual necessity
• Compliance with legal obligations

5. Sharing of Personal Information

We may use third-party services and trusted service providers for our website and marketing activity. These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with these services without your explicit consent. We do not give these services permission to disclose or use any of our data for any other purpose.

We may share information with third-party services such as:

• Dreamhost (Website host)
• WordPress and Automattic (Website builder)
• Elegant Themes (via Divi - Website theme)
• Google (Analytics tools)
• Third-party site plug-ins (additional functionality such as SEO, scheduling features etc.)
• Visitor comments may be checked through a third-party automated spam detection service.
• If you have an account with us and request a password reset, your IP address will be included in the reset email.

We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.

We may also share limited personal information with employees or partners for the purpose of developing tailored moving plans.

We do not otherwise share or supply personal information to third parties.

We do not sell, rent, or trade your personal information to marketers or third parties.

 

6. International Data Transfers

Although we operate in Western Australia, because we use global service providers (e.g., Google, Dreamhost, WordPress), your data may be stored or processed overseas. We trust that all providers maintain adequate privacy protections aligned with APPs and GDPR standards.

 

7. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you upload a image(s) to our website, you agree that you are legally permitted to own the image(s) and accept full responsiblity for the image(s) content, purpose and your ownership of the respective image(s). You also agree that any image(s) uploaded does not contain any explicit, incriminatating, damaging (to people, property, or organisation) material and that consent has been given by any and all individual(s) who appear in the image(s) uploaded.

Next Nest Movers DOES NOT accept responsibility or liability for the image(s) uploaded by visitors to the website.

 

8. Comments

If comments have are enabled on the website, vistors are free to make a comment.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

When leaving a comment, you agree to be respectful of the views, opions, and comment of others. You agree to refrain from the use of explicit language, profanity, verbal abuse, cyber bullying, trolling, spamming and the like.

You agree that as owners of the website, Next Nest Movers reserves the right to moderate and delete comments along with banning comment owners from the website should they go against our brand and policies. We reserve the right to do so at any time and without notice or explanation.

 

9. Cookies

Our Website uses session cookies and platform analytics cookies to:

• Maintain secure sessions
• Improve Website functionality
• Analyse visitor behaviour
• For more information, please refer to our Cookies Policy

10. Data Security & Retention

We take reasonable measures to safeguard your personal information, including:

• Secure hosting
• Restricted access to personal data
• Monitoring for security vulnerabilities
• SSL encryption

However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.

 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. This also applies to any form submissions made through the website

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

11. Limits of our policy

This privacy policy only covers our own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours; however, we cannot accept responsibility or liability for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that Next Nest Movers has no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We again cannot accept responsibility or liability for their respective privacy practices and you are bound by the privacy policy(s) of the embedded content owner(s).

 

12. Changes to This Policy

At our discretion, we may update this Privacy Policy periodically to reflect current acceptable practices. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information.

 

13. Your Rights

Under Australian law and GDPR (where applicable), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion (subject to legal exceptions)
• Withdraw consent
• Request information about third‑party disclosures

 

14. Contact Us

Feel free to make a privacy request or enquiry if you have any concerns or questions about how we handle your data and personal information.

Please contact:

Email: james@nextnestmovers.com